Returns & FAQ
We want to make sure you love our products, and quality is guaranteed.
For any queries, please send an email to biz.master.editor@gmail.com
Please read below for more details:
CANCELLATIONS
Product Orders Cancellation Policy
All of our products are digital products. You get access to it as soon as you place an order.
Please note that the order is non-cancellable and non-refundable.
Donations and Tips Cancellation Policy
Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it.
Membership Subscriptions Cancellation Policy
You can cancel your membership at any time via your profile settings page. Please note that cancellations will take effect after your current membership subscription period ends. There is no refund or cancellation for the current membership subscription period.
REFUNDS POLICIES
Product Orders Cancellation Policy
Because products are digital and you get access to it, we cannot issue refunds, returns, or exchanges for orders unless stated otherwise. Orders are non-refundable unless stated otherwise.
Donations and Tips Cancellation Policy
Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips.
Membership Subscriptions Cancellation Policy
Membership subscriptions are non-refundable. You can always cancel your membership at any time, and this cancellation will take effect at the end of your membership subscription period. There is no refund for the current membership subscription period that is ongoing.
Locked Messages Refund Policy
Locked messages are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your locked message. If you have issues accessing the locked message after payment, please contact us at biz.master.editor@gmail.com
We’ll be happy to troubleshoot the problem and find a resolution for you.
ACCEPTED PAYMENT METHODS
We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods.
INTERNATIONAL ORDERS
WILL I HAVE TO PAY ANY ADDITIONAL TAXES ON MY ORDER IF I’M LOCATED OUTSIDE OF THE US?
International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.